Frequently Asked Questions
Most frequent questions and answers
Currently, it supports several different payment methods, including Credit card/Debit card, PayPal, Strip, GPay, Wechat Pay (微信支付), Alipay (支付宝), UniPay(银联卡)等等.
Yes, you can apply for a total refund for a course which is enrolled within 30 days. Unfortunately, you cannot get any refund if the course enroll period is longer than 30 days.
Most instructors add supplemental resources to their lectures, like PDFs, source code, or links as a means to enhance your learning experience of the course. These resources can be downloaded to your computer. However, the course videos are not allowed to download.
Your course must have at least 30 minutes of video content and at least 3 lectures or learning sections. We also have a Quality Review Process to ensure your course videos meet good quality.
You can use PayPal, Stripe, Wise transfer, or direct deposit to receive their payments. You get paid on a monthly basis on 6-8th of each month. But the first payment will be received in two months because of the 30 days refund policy.